eSecure
Stay protected with comprehensive cyber coverage designed to keep your digital world secure.
Features and Benefits
Electronic Fund Transfer Fraud
Below sub-sections/limits are forming part of and not in addition to the EFTF Limits
- Online Banking Fraud
- Email/Text Scam
- Digital Wallet Fraud
- Unauthorized Charges from Debit/Credit Card
Online Retail Fraud
Covers non-delivery of your purchased item online after thirty (30) days of scheduled delivery
Identity Theft
Covers financial loss and expenses arising from illegal use of your personal information
E-Commerce Purchase Protection
Covers accidentally lost or damaged items you purchased within thirty (30) days
Lost or Stolen Card
Covers unauthorized charges arising from your lost or stolen debit/credit card
ATM Cash Protection
Below sub-sections/limits are forming part of and not in addition to the ATM Cash Protection Limits
- Cash Protection
- First Aid Medical Assistance
- Death or Permanent Disability Due to Robbery
Cyber Bullying (Add-on Coverage)
Below sub-sections/limits are forming part of and not in addition to the Cyber Bullying Limits
- Psychological Consultation
- Relocation Cost
- Online Reputation Restoration
- Legal Expenses
Unauthorized Charges From Debit/Credit Card (Top-up coverage)
Top-up coverage in respect of Unauthorized Charges from Debit/Credit Card only
Note:
- Personal Cyber Hotline is an added free service which is only limited to Identity Theft, Electronic Fund Transfer Fraud, Online Retail Fraud and Cyber Bullying Family Plan is maximum of five (5) family members as defined in the policy.
- Deductible applicable to E-Commerce Purchase Protection, Lost or Stolen Card and ATM Cash Protection are as follows: 10% of loss amount, minimum of PHP 1,000.00, for each and every loss.
- Operative Period: Period for each item purchased using his/her credit/debit card, either via in store or online purchase, Electronic/Digital or E-Wallet Account or on Cash and Carry/Cash on Delivery Basis, which is accidentally lost or damaged shall be covered within thirty (30) days from date of purchase.
How to Apply
Choose a Product
Choose the right insurance best for you.
Apply Online
Be insured through our online insurance platform.
Verification
The insurance policy will be delivered to your registered email address.
Choose your Plans and Benefits
- Individual
- Family
* Subject to quotation adjustments.
Product Information
Application Qualification
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Required Documents
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Product FAQs
What are the Enrollment Requirements?
Accomplished the following:
- Know-Your-Customer Form;
- Cyber Security Application Form; and
- Security & Privacy Protection Questionnaire – Any "No" answer on item numbers 1–6 and any "Yes" answer on item number 7 may be accommodated subject to satisfactory review.
Who can purchase Personal Cyber?
Anyone in the Philippines
Is there an age limitation for Personal Cyber?
Applicants (as policyholder) must not be less than eighteen (18) years old. However, for the Family Cyber Plan, we can include family members as part of the Insured such as children who are under eighteen (18) years old, unmarried, and permanently residing in the registered permanent address of the Insured, as well as parents who permanently reside at the Insured’s registered residence address (as defined in the policy).
How do I make a claim?
Insured must notify the Insurance Company as soon as possible, but not later than within forty-eight (48) hours after it was first discovered through the incident responder (Personal Cyber Hotline) using the hotline number provided in your policy copy. This must be followed by a written notification to the Insurer within thirty (30) days after the occurrence or commencement of any loss covered by the Policy.
Failure to give notice within the time provided in the Policy shall not invalidate any claim if it is shown that it was not reasonably possible to give such notice and that notice was given as soon as was reasonably possible.