GENERAL
How do I get insurance from Malayan?
Choose your preferred products and services by going to the Products Page, apply directly, and you'll get insured in a matter of minutes! #InsureToBeSure
How do I get more information on the products you offer?
Go to products in the main menu and choose which product you want to know more.
How do I update my personal info?
In case of information update, you may call our customer service hotline at 8-628-8600, or email us at csc@malayan.com | ecommerce@malayan.com
What is Malayan's Telemedicine?
Malayan's MediMate 24/7 is a value-added benefit available only to Malayan Insurance policyholders that provides unlimited and free General Doctor consultations and other healthcare-related services.
Is Malayan authorized by the Insurance Commission to sell Insurance Products?
Malayan Insurance Company, Inc. is authorized and regulated by the Insurance Commission of the Philippines. For further details visit the Insurance Commission website.
CLAIMS
Where do I file my claim?
 In case of a claim, you may call our customer service hotline at 8628-8628, email us at csc@malayan.com or fill out the Online Claims Form Payments here.
PAYMENTS
How do I pay my bill?
You can pay online using any Credit/Debit Card or through eWallets (GCash, Maya, etc.). You may also visit any Malayan Insurance branch near you. Just present the policy number provided by your account officer.